How it works

See how it works

The bench, a case in detail, and your invoicing — the three screens you'd spend most of the day in.

The bench

Every case, by stage

Every job on one screen, grouped by where it's up to — new, accepted, in production, ready, shipped. Anything overdue is flagged before a dentist has to ring and ask.

A board of dental lab cases in five columns — new, accepted, in production, ready and shipped — each card showing the case number, restoration, dentist and due date.

New case

Cases that come in by phone, captured properly

Not every dentist will use the portal. When one rings, the same required fields apply — shade, platform, due date — so a case taken over the phone lands on the bench as complete as a submitted one.

A new case form in the lab: dentist and practice, patient reference, tooth, restoration, implant platform and due date, with shade flagged as required before the case can be saved.

A case

Everything about one case, in one place

Prescription, tooth, material, shade, the dentist who sent it and the technician on it — with the files attached to the case, instead of scattered across email, messages and expired download links.

A single dental lab case: an E.max bridge for Northside Dental, showing its prescription details, shade, assigned technician and status.

Dentists

Your dentists, and your prices for each

Every practice you work with, who to speak to, and the price list you have agreed with them — so an invoice uses the right rate without you checking a spreadsheet first.

A dentist record for Northside Dental showing the practice contact and address alongside a price list comparing standard rates with this dentist's agreed pricing.

Invoices

Know what you're owed

Outstanding, overdue and paid this month at a glance, with every invoice tied back to the case it came from.

An invoice list showing outstanding, overdue and paid totals, with a table of invoices by dentist, case, amount and status.

The dentist portal

A case can't arrive half-finished

Your dentists get a link, not a PDF. The fields you need are marked required, and nothing reaches your bench until they are filled in — no shade, no platform, no due date means no submission.

The dentist-facing case submission form, with required fields marked and the shade field flagged in red, and the send button disabled until it is filled in.

On their phone

They can check the status themselves

The same portal on a phone, with no app to install. Every status change on your bench shows up here — which is what stops the phone ringing mid-pour.

The dentist portal on a phone, listing three cases with progress bars from received through in production, ready and sent.

Want this for your lab?

Bench32 is opening to a small number of labs first. Leave your details and we'll be in touch.